FAQ Page

Processing, Shipping Time and Delivery Expectations

Orders are processed within 1–2 business days Monday to Friday 9:00am - 5:00pm PST, excluding holidays. Specialty items may have a 2-3 week lead time before shipping, depending the manufacturer.

Shipping times can vary depending on the brand. Some orders are shipped the same business day, while others may take 3-5 days. Occasionally, there might be unexpected delays. Generally, you can expect to receive your product within 5-10 days.

If a longer shipping time is anticipated we will communicate with customer at time of order placement. We take pride in offering some of the fastest processing and shipping times in our industry, along with top-tier customer service.

Payment Options

We accept a wide range of payment methods, including:

• Credit/Debit Cards: Visa, Mastercard, American Express, Discover, and Diner’s Club

• Digital Wallets: Apple Pay, Google Pay, and Shop Pay
  

Return Policy

We offer a 30-Day Money Back Guarantee on all items.
For more details, please refer to our comprehensive 30-Day Return Policy.

Cancellation Policy

Orders can be canceled for a full refund before they have been shipped.
To cancel, please contact us immediately at support@thevarsityhub.com.
Orders that have already been shipped will fall under our 30-Day Return Policy. 

The Varsity Hub
Phone: +1 844-321-7003
Email: support@thevarsityhub.com
Business Hours: Monday - Friday 9:00am-5:00pm PST